FAQ

what materials do you use?

- in our beaded jewelry we use a combination of glass, gemstone and acrylic beads. Memory wire bracelets are made using steel coils and stretch bracelets are made using 1mm thick stretch cord. Further material breakdown is on individual listings.

 

How do I know my size?

- to determine size for our stretch bracelets, use a tape measure to wrap around the desired's wrist/ankle, look for the place where the tape crosses itself. That is your size. 

 

My piece broke! What do I do?

- if your package arrives damaged please contact us via our email. If you have owned your piece(s) for 30 days please note we will not be able to refund you should it break. 

 

Do you accept custom orders?

- yes, custom orders can be made through their respective listing. Please fill out the listing form in its entirety. Due to the nature of custom items we do NOT accept returns or exchanges. 

 

Do you provide wholesale?

-wholesale/large group orders can be made through our email. Please contact us with the nature of your order.